Frequently Asked Questions

How are seeds and bulbs shipped?

Different product types may be packed and dispatched separately. Shipment emails show the available tracking.

Do you offer international shipping?

Available destinations and agricultural restrictions are reflected at checkout.

Why is my order arriving in separate shipments?

Seeds, bulbs, roots, and supplies can have different readiness dates.

Can I change my delivery address?

Contact support immediately. Changes are not always possible after fulfillment begins.

Are your products GMO?

NuviaSeed does not knowingly offer genetically engineered seed. See our Non-GMO pledge for details.

How should I store unused seeds?

Keep seeds cool, dry, dark, and clearly labeled in a sealed container.

Does NuviaSeed offer a guarantee?

Product-quality issues can be submitted through our Grow Guarantee page.

What if my order arrives damaged?

Send the order number with clear photos of the item and packaging.

What payment methods are accepted?

The payment methods available for your location appear at checkout.

How can I contact support?

Use our contact page and include the relevant product or order details.