Grow Guarantee

Our commitment

If It Does Not Grow, Let Us Take a Look

Gardening depends on weather, timing, soil, storage, and care. We stand behind correctly identified products that arrive in suitable condition.

01

Ready to Thrive

Products should arrive ready for their intended season.

02

True to Type

Labels and product identity should match the order.

03

Supported

Our team reviews clear product and planting details.

What We Cover

Making a Claim Is Easy

  1. Send the order number and product name.
  2. Explain when and how the item was stored or planted.
  3. Include clear photos so the issue can be reviewed.

Questions?

Good photos and planting details help us respond clearly.

Contact Garden Support